If you are a heavy internet user, you might want to look the opposite direction when someone suggests you to use GiffGaff.
According to recent reports, GiffGaff has conducted a study looking at user behaviour and internet traffic rates which led the mobile provider suggest that only one per cent of their users was devouring 33 per cent of their whole data capacity.
Not good but good enough to disconnect that one per cent, thought GiffGaff despite the fact that it offered an “unlimited data” option, where FUP applied.
The mobile provider said in a statement that it didn’t want its customers or business to be affected by this naughty one per cent:
“Without going into levels of detail that would help potential abusers, this will involve checking more frequently for patterns of use of our mobile internet services that are likely to affect other service users and the business, and for behaviour that is not genuine mobile internet use.”
Broadbandwatcher would like to stop and stare at the last part of that statement. What does GiffGaff mean by saying “not genuine”? Anyone who would like to stream BBC iPlayer or YouTube videos via their smarties is “not genuine”? Lest we forget, these eat data at a cheetah-like pace.
Many of you might recall that the ASA has introduced new guidelines which should be abided from April onwards: “’unlimited’ can only be used if the customer incurs no additional charge or suspension of service as a consequence of exceeding a usage”.
Broadbandwatcher steadily awaits for the beginning of April to see if many ISPs start erasing the term “unlimited” from their ads.