If your mobile operator is Orange you might have noticed your services going down recently, last Thursday to be exact.
In fact, it was due to a certain “configuration change”, as the operator described it.
Providing you did spot the outage, Broadbandwatcher would like to ensure you that you weren’t the only one, seen as it was somewhat of a national mobile broadband (3G) blackout for the company’s customers.
Interestingly, T-Mobile subscribers, who share the network with Orange, did not report even a single hiccup with the portable internet on their smartphones.
However, when Orange commented on the outage to the BBC, it said that “but a small number experienced issues in making new connections” while the majority saw their mobile broadband services uninterrupted.
Lest we forget, that Orange serves millions of customers, so even “a small” number can be extensive, depending on the context.
Nevertheless, all was repaired on the same day, but some customers expressed dissatisfaction with the fact that Orange did not have an official status page.