Keen broadband news followers might remember that Virgin Media saw a slight decline in its subscriber base back in Q2 and the good news is that the cable giant is back in the growing game again.
The firm’s subscriber base grew by 19,100, scoring the company a total of 4,333,600 broadband subscribers.
However, Virgin National saw a bit of a decline this quarter as 5,200 customers went elsewhere for non-cable broadband services, leaving a still solid 260,700 subscriber base.
The rest of Virgin Media’s customers are getting their internet services via the high speed DOCSIS / EuroDOCSIS (cable) platform.
Neil Berkett, Chief Executive Officer of Virgin Media, said:
“Over a quarter of our entire base now subscribe to speeds of 20Mbps or higher and a record number of customers joined us on superfast broadband speeds during the period with. In TV, we have quadrupled the number of households using our game-changing TiVo service and customer advocacy for this product is very strong.
“We are increasing the value and mix of our customer base as people add or move to higher tier services and as new joiners increasingly take up higher value products.
“This, along with subscriber growth, has increased revenue and we have had further substantial increases in free cash flow and OCF. Our strong and sustained financial performance allows us to continue to invest in giving our customers more value and further differentiating our range of market leading products.”
It’s worth pointing out that roughly 187,000 customers are already using 50Mbps and 100Mbps fibre (FTTC) services and the number will keep on going up.